Privacy Policy

Scope and Controller

 

This Privacy Policy explains how SIA “Handwave” (“Handwave”, “we”, “us”) processes personal data in connection with handwave.com (the “Site”), including information submitted through the Site's forms.

 

​This Privacy Policy applies only to the Site. It does not apply to the Handwave application, biometric onboarding or Handwave biometric services, which are subject to separate privacy information.

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The controller is SIA “Handwave”, registration No.: 40203286128, address: Duntes iela 6, Rīga, LV-1013, Latvia, privacy contact: dpo@handwave.com

 

Personal Data We Process

 

We may process:

• information you provide, such as your name, email address, telephone number, company and information submitted through our waitlist, partner or other website forms or communications; and

• limited technical information processed when you use the Site, such as IP address, browser or device information, access logs and information generated through essential cookies and similar technologies.

 

Please do not provide special categories of personal data through the Site, as Handwave does not request or require such information.

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Why We Process Personal Data

 

We process personal data for the following purposes and legal bases:

• Operating and securing the Site – based on our legitimate interests in maintaining a secure and functional website.

• Consumer and partner waitlists, product updates and marketing communications – based on your consent. You may withdraw your consent at any time.

• Responding to partner and business enquiries and assessing potential business relationships – based on our legitimate interests in communicating with prospective partners and developing our business.

• Responding to other communications – based on our legitimate interests in managing enquiries and correspondence.

• Complying with legal obligations and establishing, exercising or defending legal claims – where required by law or based on our legitimate interests.

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Cookies and Website Technologies

 

The Site uses essential cookies and similar technologies required for purposes such as security, fraud prevention, stability, website rendering and performance, and managing cookie preferences.

 

Handwave does not use cookies for advertising, profiling or behavioural analytics.

 

If non-essential cookies or similar technologies are introduced, they will be used only in accordance with applicable law and, where required, after obtaining your consent. Cookie preferences may be managed through the cookie consent tool available on the Site.

 

Sharing Personal Data

 

We do not sell or rent personal data.

 

We may disclose personal data:

• to service providers that support the hosting, operation, security, consent management or communications functions of the Site;

• where required by law or a lawful request from a competent authority;

• where reasonably necessary to establish, exercise or defend legal rights; or

• in connection with a merger, acquisition, restructuring or similar corporate transaction, subject to appropriate confidentiality and data protection safeguards.

 

Service providers may process personal data only as permitted under the arrangements governing their services and applicable data protection requirements.

 

International Transfers

 

Some service providers supporting the Site may process personal data outside the European Economic Area.

 

Where required by applicable data protection law, such transfers are based on an adequacy decision or appropriate safeguards, such as the European Commission's Standard Contractual Clauses.

 

You may contact dpo@handwave.com for further information about safeguards applicable to international transfers.

 

Retention

 

We retain personal data only for as long as reasonably necessary for the purposes for which it was collected.

 

In particular:

• waitlist and marketing information is retained while the relevant communications remain applicable or until consent is withdrawn;

• business enquiries and correspondence are retained while reasonably relevant to the enquiry or potential business relationship; and

• technical and security information is retained for as long as necessary to operate, secure and maintain the Site.

 

Personal data may be retained for longer where necessary to comply with legal obligations or establish, exercise or defend legal claims.

 

Security

 

We maintain appropriate technical and organisational measures designed to protect personal data against unauthorised access, disclosure, alteration, loss or destruction.

 

Access to personal data is restricted according to role and business need and is subject to confidentiality obligations.

 

Your Rights

 

Subject to the conditions set out in applicable data protection law, you may have the right to:

• access your personal data;

• correct inaccurate or incomplete personal data;

• request deletion of your personal data;

• restrict the processing of your personal data;

• object to processing based on legitimate interests;

• receive certain personal data in a portable format, where applicable; and

• withdraw consent at any time where processing is based on consent.

 

Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.

 

You may exercise your rights by contacting dpo@handwave.com. We may request information reasonably necessary to verify your identity.

 

You also have the right to lodge a complaint with the Data State Inspectorate of Latvia (Datu valsts inspekcija) or another competent supervisory authority.

 

Changes to This Privacy Policy

 

We may update this Privacy Policy from time to time. The current version and its “Last updated” date will be published on this page.

 

Where required by law, we will provide additional notice of material changes.

 

Contact

 

For all questions regarding this Privacy Policy, our processing of personal data, or to exercise your data protection rights, contact dpo@handwave.com.